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Health Advocate - Center for Civil Justice - Flint

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The Health Advocate staffs the Health Eligibility Law Project (HELP) helpline and provides eligible clients with answers to questions on health insurance eligibility and access to governmental health insurance programs.  The advocate also assists in monitoring and correcting errors in eligibility calculations, policies and practices.  The Health Advocate will be trained as a Navigation Partner with the Michigan Department of Health and Human Services to assist clients with applying for food assistance, cash assistance, health care coverage, child development or state emergency relief.  The Health Advocate attends community resource events and participates in community coalitions and taskforces as necessary.

The Health Advocate is supervised by the Executive Director of CCJ.


  • Staff a telephone helpline to answer questions on health insurance eligibility, coverage and billing issues from eligible clients and monitors and corrects errors in eligibility calculations, policies and practices.
  • Provide assistance as a Navigation Partner with DHHS to assist clients with applying for food assistance, cash assistance, health care coverage, child development + care or state emergency relief.
  • Recognize systemic issues in public benefits cases that may require extended service, impact litigation or legislative or policy advocacy.
  • Develop positive collaborative relationships with other organizations serving low-income persons.
  • Attend community resource events and learn resources in the 14 county service area to provide meaningful referrals.
  • Participate in community coalitions and taskforces.
  • Prepare statistical and narrative reports.


  • Bachelor’s degree (or equivalent experience) in Social Work, Health or Human Services.
  • Sensitivity to the needs and issues faced by low-income persons, including senior citizens, non-English speaking persons and persons with disabilities.
  • Strong verbal, writing and analytical skills required.
  • Experience in Internet research, Microsoft Word, Excel and Power Point.
  • Ability to create and present community education and training materials.
  • Design and generate statistical reports from database.
  • Able to learn and interpret complex state and federal policies.


  • Able to multi-task and work with minimal supervision.
  • Solid computer skills.
  • Effective communication skills.
  • Excellent interpersonal skills.
  • Bilingual preferred (read, write and speak Spanish proficiently)


Salary is negotiable and depends on experience.  Full-time position with fringe benefits.  (May consider part-time position without fringe benefits).

CCJ is an equal opportunity employer.

Please send resume to:

Center for Civil Justice

436 S. Saginaw, Suite 400

Attn:  Kelly Bidelman, Executive Director

Flint, Michigan 48350

(810) 244-8044



Date Posted: Jun 07, 2018